Front Office Duty Manager

About the position

Combine work, the Mediterranean, weekends and fun in 2025 where it's warm and fun!
Luxury 5-star hotel with restaurants, spa and private beach in Cyprus is looking for a Front Desk Manager. We are looking for someone to fill this position as soon as possible.

Job description

Lead and supervise to ensure the delivery of the highest quality of service and adherence to departmental standards.
Review, analyse and suggest improvements to reception workflow and standards.

WORKING SCHEDULE:
5 day working week - if the employee lives in Cyprus;
6-day working week - if the employee lives in a company apartment and does not pay for accommodation
5 day working week - if the employee lives in a company apartment but pays accommodation fees of €150 per month.

Requirements

Bachelor's or Master's degree in Hospitality Management or Business Administration;
Experience in front desk operations;
Previous experience in a similar role is an advantage;
Ability to spot and solve problems effectively;
Guest orientation and service;
Proficiency in English (oral and written). Another foreign language will be an advantage;
Knowledge of Opera or similar PMS system will be an advantage;
Good knowledge of MS Office, especially Excel and Word;
Excellent communication and interpersonal skills;
Ability to multi-task and a positive attitude to work;
Good organisational and multi-tasking skills.

Required languages

English

Offering

1. 13th and 14th salary (only staff with 10 months' service are entitled to the 14th salary).
2. Overtime allowance, Sunday bonus, split shift bonus, night shift bonus and paid days off on public holidays.
3. Savings fund.
4. Free meals during working hours.
5. Medical services provided by the Ygeia clinic.
6. Many learning and development opportunities.
7. Annual performance appraisals linked to personal development and rewards.
8. Participation in company events and rewards for achievements.
9. Discount card for various shops, restaurants and institutes and occasional vouchers.
10. Free accommodation (Normally, line staff live 2 persons per room in a two-room apartment, supervisors and managers live 1 person per room in a two-room apartment). Company transport to and from work (only 10-15 minutes from the hotel).
11. The employment contract is directly with the hotel.